The Samaritan Award
Applied in 2008

Faith In Action Care Program

Shepherd's Center of Greater Winston-Salem

Director: Mr. Samuel C Matthews
Address: 1700 Ebert Street, Winston-Salem, NC 27103 • Phone: (336) 748-0217 • Website: http://www.shepherdscenter.org

Scores compared to other programs that applied in 2008
Score Summary
red Range of scores
blue Average score
green This organization's score

Volunteers

Volunteers per month: 275

Volunteers are trained:

Volunteer Training
AlwaysRarely

Volunteers are actively recruited:

Volunteer Recruiting
AlwaysRarely

Program Mission Statement:

(self-reported)

The Faith In Action Care Program provides visitation and respite care; minor home repair; medical and grocery shopping transportation as well as familycaregiver training.

Score Summary

Overall Score: Excellent
Practice Principles: Excellent
Faith Related Elements: Good
Outcome Measures: Excellent
Change Process: Better

Program Facts

  • Paid (FTE) Staff Working: 2.6
  • Program Participants Last Year: 1062
  • Meets about 1 time(s) with each participant per month
  • Participants remain in the program for 12 months

Board Activities

Check
Formally reviews the performance of the chief executive officer at least once every two years.
Check
Formally approves the budget.
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Ensures that arrangements with outside fund raising firms are made in writing.
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Receives information about the financial arrangements with such firms and, if applicable, the anticipated portion of the gross proceeds that goes to the organization.
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Has formally approved a conflict of interest policy and regularly monitors it to ensure adherence.
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Receives, at least quarterly, the organization's financial statement.
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Receives, at least annually, an auditor's management letter and report.
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Convenes an audit committee.
Samaritan Award Report - Funding Overview

Funding Overview

(self-reported)

This Program This Organization
Organization Budget: $346,000
Program Budget: $225,000
Program Funding Organization Funding
Foundation Grants
18% 16%
Government Grants/Contracts
13% 12%
Individual Gifts
30% 39%
Business/Corporate Gifts
3% 5%
Congregation/Denominational Gifts
11% 6%
Dues/Fees/Income
3% 4%
Other
22% 18%

Average Program Funding
From All Samaritan Programs

Average Organization Funding
From All Samaritan Organizations
The next charts display the average funding sources for all programs currently in the Samaritan Guide for your comparison.

Average Organization Budget: $3,820,907
Average Program Budget: $417,789
Program Funding Organization Funding
Foundation Grants
19% 18%
Government Grants/Contracts
6% 8%
Individual Gifts
37% 33%
Business/Corporate Gifts
9% 8%
Congregation/Denominational Gifts
10% 10%
Dues/Fees/Income
8% 9%
Other
9% 11%

It is important to maintain diverse income sources for your programs and for your oganization as a whole. Doing so provides long-term financial stability to your organizations and programs. It is also important to note that government funding often comes with stipulations and restrictions. More information is available in the Raising Resources Toolkit - pdf.

Samaritan Award Report - Score Detail

Score Details

Program Focus

Program Mission Clarity and specificity of the program's mission statement. Good
Target Population Clarity and specificity of the programs target clientele. Good
Eligibility Criteria Clarity and specificity of the program's eligibility criteria. Good
Program Requirements Well defined requirements for client participation. Good
Referrals From Other Organizations Do other organizations recommend this program to their clientele. Good
Referrals to Other Organizations Does this program recommend other programs to their clients? Excellent
Volunteer to Staff Ratio Are volunteers effectively incorporated into the program? Excellent
Past Participant Recruiting Are past program participants recruited as volunteers? Excellent

Evaluation and Practice Princples

Practice Principles How supports and resources are provided to increase outcomes. Excellent
Outcome Measurement The ability to measure stated program outcomes. Excellent
Change Process Specific and measurable statement of the program's goals. Better
Faith Related Elements Integration of faith related elements. Good
Measurement Frequency Frequency of measuring client outcomes. Better
Program Evaluation Level of the budget allocated to measuring client outcomes. Excellent

Institutional Stability

Organization Age A measure of the organization's durability. Excellent
Board Oversight How involved in the program are the members of its board? Excellent
Program Duration Average duration of a clients participation with a program. Better

Finances

Budget Diffusion Diversity of the programs funding sources. Excellent
Government Funding Does this program accept little or no government funding? Excellent
Samaritan Award Report - Program Score Details

Program Score Details

Graph Key

1st Standard Deviation
2nd Standard Deviation
Mean
This Organization
Other Organizations

Overall Score

Average Score: 17.9 Maximum Score: 26.0
Std. Deviation: 3.3 Minimum Score: 8.5
This Program: 22.2

Faith Factors

Average Score: 34.5 Maximum Score: 60.0
Std. Deviation: 17.8 Minimum Score: 0.0
This Program: 16.0

Practice Principles

Average Score: 116.5 Maximum Score: 143.0
Std. Deviation: 21.9 Minimum Score: 20.0
This Program: 137.0

Outcome Measures

Average Score: 2.4 Maximum Score: 3.0
Std. Deviation: 0.7 Minimum Score: 0.0
This Program: 3.0

Change Processes

Average Score: 1.6 Maximum Score: 3.0
Std. Deviation: 0.7 Minimum Score: 0.0
This Program: 2.0
Samaritan Award Report - Outcomes & Measures

Outcomes & Measures:

(self-reported)

Scoring for this section is based on the organizations ability to provide at least three clear and specific outcomes with corresponding measures in which a relationship is shown between outcomes and measures.

Outcome 1: Older adults are able to live independently in their own homes.

Measure Used:
Visits and questionnaires elicit feedback on outcome objective. Unsolicited comments are also received from participants indicating outcome.


Outcome 2: Participants are able to receive supportive transportation for access to medical appointments and grocery shopping.

Measure Used:
2,530 roundtrip requests for transportation were responded to in 2007. 615 older adults received transportation support during 2007.


Outcome 3: Needed minor home repairs are provided that promote independence, safety and a sense of well being.

Measure Used:
421 repairs were provided for 335 older adults at no cost except for materials if the client could afford the cost. If the cost could not be afforded, the repairs were covered by donations and fundraising.


Outcome 4: Participants are less isolated in the community and receive needed visitation and/or respite care.

Measure Used:
52 individuals and families received over 1,200 friendly visitation or respite care visits of approximately 2 hours in duration during 2007.


Outcome 5: Family caregivers receive needed education and support.

Measure Used:
60 family caregivers participated in the Powerful Tools for Caregivers 4-week course (2 hours one-day per week) at no cost. The course provided skills, support and encouragement in their role as family caregivers.


Samaritan Award Report - Change Process

Change Process:

(self-reported)

Scoring for this section is based on the organizations ability to provide clear, measurable, client-focused stages of change based on participant participation.

The lives of program particpants are changed by allowing them to remain independent in their own homes, giving them a sense of renewed hope as well as preventing isolation and loneliness. Participants are supported in their desire to remain independent in their own homes. Participants report that they feel a greater sense of independence and less isolation as a result of the services they receive. Social connections are encouraged and volunteers are supported in putting their faith into action.

Samaritan Award Report - Program Score - Historical Review

Program Score - Historical Review

Note: Significant decreases in scores may be the result of incomplete data in a Samaritan Award application.

Samaritan Award Report - End Notes

End Notes

Incomplete Applications

Significant decreases in certain scores may indicate failure to comprehensively complete certain sections of the Samaritan Award application. Please be sure to fill out every question in the Samaritan Award application.

Relative Scoring

Total program scores are partially computed against other programs from within the same pool of applications and so are not cumulative.

Additional Reference Material

More information on scoring and methodology may be found on the Samaritan Guide and Award website.

Acton Institute Relationship

The Samaritan Guide and Samaritan Award are projects run by the Acton Institute. Inclusion in the Guide does not signify endorsement by the Acton Institute. More information on why the Acton Institute runs this project is available online.