The Salvation Army Family Emergency (SAFE) Center

Program Mission Statement:

(self-reported)

The goals of the program are: 1) To immediately make homeless persons safe and sound and to provide for all of their basic human needs.2) To guide residents toward self-sufficiency and successful, independent living and permanent housing. We are currently tripling the size of our shelter in response to community need, because the largest local shelter is closing in the fall and people would have no where to go. Already waiting lists exist.

Score Summary

Overall Score:	Excellent
Practice Principles:	Excellent
Faith Related Elements:	Better
Outcome Measures:	Better
Change Process:	Better

Program Facts

• Paid (FTE) Staff Working: 4
• Program Participants Last Year: 104
• Meets about 30 time(s) with each participant per month
• Participants remain in the program for 2 months

Board Activities

Funding Overview

(self-reported)

	This Program	This Organization
Organization Budget: $3,600,000 Program Budget: $429,994
Foundation Grants	10%	10%
Government Grants/Contracts	5%	3%
Individual Gifts	80%	80%
Business/Corporate Gifts	3%	3%
Congregation/Denominational Gifts	2%	2%
Dues/Fees/Income	0%	2%
Other	0%	0%
	Average Program Funding From All Samaritan Programs	Average Organization Funding From All Samaritan Organizations
The next charts display the average funding sources for all programs currently in the Samaritan Guide for your comparison. Average Organization Budget: $3,817,897 Average Program Budget: $349,880
Foundation Grants	24%	18%
Government Grants/Contracts	2%	8%
Individual Gifts	32%	33%
Business/Corporate Gifts	7%	8%
Congregation/Denominational Gifts	11%	10%
Dues/Fees/Income	7%	9%
Other	11%	11%

It is important to maintain diverse income sources for your programs and for your oganization as a whole. Doing so provides long-term financial stability to your organizations and programs. It is also important to note that government funding often comes with stipulations and restrictions. More information is available in the Raising Resources Toolkit - pdf.

Score Details

Program Focus
Program Mission	Clarity and specificity of the program's mission statement.	Excellent
Target Population	Clarity and specificity of the programs target clientele.	Excellent
Eligibility Criteria	Clarity and specificity of the program's eligibility criteria.	Excellent
Program Requirements	Well defined requirements for client participation.	Better
Referrals From Other Organizations	Do other organizations recommend this program to their clientele.	Excellent
Referrals to Other Organizations	Does this program recommend other programs to their clients?	Excellent
Volunteer to Staff Ratio	Are volunteers effectively incorporated into the program?	Excellent
Past Participant Recruiting	Are past program participants recruited as volunteers?	Good
Evaluation and Practice Princples
Practice Principles	How supports and resources are provided to increase outcomes.	Excellent
Outcome Measurement	The ability to measure stated program outcomes.	Better
Change Process	Specific and measurable statement of the program's goals.	Better
Faith Related Elements	Integration of faith related elements.	Better
Measurement Frequency	Frequency of measuring client outcomes.	Excellent
Program Evaluation	Level of the budget allocated to measuring client outcomes.	Good
Institutional Stability
Organization Age	A measure of the organization's durability.	Excellent
Board Oversight	How involved in the program are the members of its board?	Better
Program Duration	Average duration of a clients participation with a program.	Good
Finances
Budget Diffusion	Diversity of the programs funding sources.	Good
Government Funding	Does this program accept little or no government funding?	Excellent

Program Score Details

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Outcomes & Measures:

(self-reported)

Scoring for this section is based on the organizations ability to provide at least three clear and specific outcomes with corresponding measures in which a relationship is shown between outcomes and measures.

Outcome 1: 100 percent of our homeless are made immediately safe and secure.

Measure Used:
The S.A.F.E. Center offers a secure campus with security cameras and 24 hour monitoring. Strict adherence by all to rules, policies, procedures offering safety, security, comfort.

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Outcome 2: 100 percent of residents receive nutritionally balanced meals.

Measure Used:
Three meals per day plus snacks Ð set up by a nutritionist are prepared in our kitchen. Bag lunch provided Mon.Ð Fri.

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Outcome 3: 100 percent of residents receive their basic necessities.

Measure Used:
Personal care kits provided to each individual, laundry facilities and soap, bathroom/showers, meeting areas for visitors as well as case management and education sessions, chapel available if desired, beds, desks in room for study, gifts for special occasions, phone room, fenced playground, etc. provided.

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Outcome 4: Attain Self-sufficiency through individualized, personalized case management.

Measure Used:
Weekly personal case management and educational group sessions. Mutually agreed upon goals set in case management, with required participation and achievement of goals. Educational sessions on wide variety of topics including parenting skills, education skills, budget management, nutrition, health, etc. Also groups for kids.

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Outcome 5: Attain Self-sufficiency through applying for all resources and finding permanent housing.

Measure Used:
Case management goals include applying for SSI, health and welfare, ICCP, food stamps, Medicare, or help through other agencies including TSAÕs own Family Services assistance. Agency services may include transportation, clothing, medical help, abuse prevention, etc. 28 percent of our residents moved into permanent housing upon leaving The S.A.F.E. Center in 2004 Ð 23.9 percent transitional housing Ð 3.3 5 other institutions Ð 11.9 percent moved into other emergency shelters Ð 6.5 percent supportive housing. We work with all housing authorities, agencies, and landlords to help clients find permanent housing. All required to apply for section 8 housing, which has limited availability.

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Change Process:

(self-reported)

Scoring for this section is based on the organizations ability to provide clear, measurable, client-focused stages of change based on participant participation.

Participants change through compassion and love shown to them through the program and its staff, through physical resources and emotional and spiritual support. Participants also change through their own development and decision-making processes, learning about resources and help available to them, and accepting personal responsibility for their lives. Participants are offered a "better way" and learn to make more positive choices and responsible decisions. Participants confront tough issues in their lives and are supported as they journey toward greater self-sufficiency and learning to ask for help when needed, and offer help to others. Spiritual and heart change is offered if desired.

End Notes

Incomplete Applications

Significant decreases in certain scores may indicate failure to comprehensively complete certain sections of the Samaritan Award application. Please be sure to fill out every question in the Samaritan Award application.

Relative Scoring

Total program scores are partially computed against other programs from within the same pool of applications and so are not cumulative.

Additional Reference Material

More information on scoring and methodology may be found on the Samaritan Guide and Award website.

Acton Institute Relationship

The Samaritan Guide and Samaritan Award are projects run by the Acton Institute. Inclusion in the Guide does not signify endorsement by the Acton Institute. More information on why the Acton Institute runs this project is available online.